rummy go

rummy go App support

Contact
+91 3718792917

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number. After entering your mobile number, verify the OTP that is sent to you. This will allow you to log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, ensure your internet connection is stable and strong, then click "send OTP" to wait for the verification code to arrive. If the code doesn't arrive within the allotted time, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active number. If your number has changed, send your updated KYC details to customer support via email to facilitate the transition. This will help shift your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, users can withdraw a minimum of Rs. 100, which is a more substantial amount compared to other apps. However, the withdrawal amount is only applicable to earnings from gaming activities, not bonus rewards. The earned payout from gaming can be withdrawn, but the collected bonus cannot be claimed.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, you must submit all required KYC details through this app, including saving your Aadhar card, UPI, and bank details. This will ensure a seamless and secure experience. Failure to complete these steps may hinder your progress.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services result in a processing time of 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait for up to 24 hours. This delay may affect the overall processing time, extending it beyond the initial 3-hour timeframe.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from gaming with the bonus amount are eligible for withdrawal. The bonus itself remains non-withdrawable, while your winnings from it can be accessed.

Q5: Withdraw failed, money did not come, what should I do?

To verify the status of your withdrawal request, check your transaction history in the settings. If it's not showing, don't worry - the money will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.

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