rummy go

rummy go App support

Contact
+91 8218541989

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number to receive a verification OTP. Once verified, you'll be logged in, eliminating the need for a password or email. This convenient login method allows for easy access to the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection to ensure a strong signal is available. If you still encounter issues, click "send OTP" and wait for the time allotted. If you don't receive the OTP, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use your active account number. If your number has changed, submit your updated KYC details to customer support via email to facilitate account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play without any problems. This update should provide a smoother gaming experience.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Only earnings from gaming activities can be withdrawn, not bonus money collected. This allows users to access their gaming earnings, while keeping bonus rewards separate.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in the app, including saving your Aadhar card, UPI information, and bank details. This ensures a seamless and secure onboarding process. Having all necessary information saved in the app is mandatory.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait time of up to 24 hours. This variance in processing time is a potential consideration when using the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It's intended for gameplay, and you can withdraw any winnings earned from playing games with the bonus amount.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's still pending after 24 hours, the funds will be added to your wallet account automatically. If you're still experiencing issues, contact their customer care centre for assistance.

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