rummy go

rummy go App support

Contact
+91 0589021586

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely access your account. This method replaces the need for a password or email login, making it a convenient and easy way to log in.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after a suitable time, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the app seamlessly. Once updated, you should be able to access the app without any problems.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawal is only possible for earnings from gaming activities, and bonus money cannot be withdrawn. This limits the availability of funds to be withdrawn to the money you've earned through gaming.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration, please ensure that you have saved your Aadhar card, UPI information, and all relevant bank details within the app. Your Know Your Customer (KYC) details must be fully completed and submitted. This will involve uploading your Aadhar card and linking your bank accounts.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process in this app typically takes between 30 minutes to 3 hours due to its fast and stable services. However, there is a possibility of payment delays, which can extend the waiting time up to 24 hours. This delay is a rare occurrence, but it can impact the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings are exclusive to gaming use and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games with the bonus amount. The bonus earnings themselves, however, cannot be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If a withdrawal request fails, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.

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