rummy go

rummy go App support

Contact
+91 3072314121

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This secure method replaces the need for a password or email login. You can now easily access your account using just your registered mobile number.

Q2: What should I do if I am not getting OTP?

To initiate the process, first, ensure a strong internet connection. Wait for a stable signal and then click to send the OTP, allowing the necessary time for it to be received. If the OTP doesn't arrive, contact the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

If you're unable to log in with your current active number, try re-using it. If the issue persists, send your updated KYC details to the customer support system via email to facilitate account transfer. This will help resolve the issue and shift your account accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once installed, you can access the updated features and content.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Withdrawals are only allowed for earnings from gaming activities, not bonus rewards. This means users can withdraw their actual gaming winnings, excluding any bonus amounts they may have received.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and uploaded within the app. This includes saving your Aadhaar card, UPI information, and banking details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, delays in payment processing may occur, potentially requiring a wait of up to 24 hours. This delay can be a drawback to the otherwise efficient experience.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used in gaming, and you cannot withdraw them. Any winnings earned using the bonus funds can be withdrawn. The bonus amount itself is non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve issues with your withdrawal request, check your transaction history in the settings. If your request is failing there, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from the care centre.

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