rummy go

rummy go App support

Contact
+91 5233907055

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to secure your login, eliminating the need for a password or email. This convenient method allows you to easily access your account.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for it to stabilize. You may need to click "send OTP" again after that. If you still don't receive the OTP, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to assist with account transfer. This will help complete the account shift process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version and you'll be able to log in and play without any problems. This should allow you to access the updated app seamlessly.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not bonus amounts. You can withdraw your earned gaming money, but not the bonus amounts collected.

Q2: Is it necessary to do KYC for withdrawal?

To register in the app, you must complete and submit all your KYC (Know Your Customer) details, which include saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details. This will enable a seamless registration process. Your KYC details must be accurate and up-to-date for successful registration.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process in this app typically takes 30 minutes to 3 hours due to its fast and stable services. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay may occur occasionally, but the app's overall efficiency remains a significant advantage.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used within the gaming platform and cannot be withdrawn. You can withdraw any winnings earned by playing games with the bonus amount. This means the bonus itself remains non-withdrawable, but winnings from it are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If it's still pending, don't worry, as the funds should be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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