rummy go

rummy go App support

Contact
+91 4758737781

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to you, and you will be logged in instantly. This eliminates the need for a password or email login, providing a quick and secure entry.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal to ensure a smooth process. If you don't receive the OTP, try clicking on "send OTP" again and wait for the specified time. If the issue persists, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, log in with the active mobile number. If your number has changed, send your updated KYC (Know Your Customer) details via email to the customer support system, which will aid in transferring your account. This will help resolve any issues related to your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated features. Once downloaded, you can easily log in and continue playing the app.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, a minimum withdrawal of Rs. 100 is required, which is a higher threshold compared to other similar apps. Withdrawals are only possible for earned gaming funds, not bonus rewards. This means users can't withdraw bonus money they've collected, only the money they've earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, you must submit all your KYC details in this app, including saving your Aadhaar card, UPI, and bank account information. This ensures that your account is properly verified and set up. Please ensure that all required details are accurately filled and saved.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services make the overall process efficient, taking anywhere from 30 minutes to 3 hours to complete. However, occasional payment delays can occur, requiring users to wait for up to 24 hours for the issue to be resolved. This delay is an exception rather than the norm, reflecting the app's generally streamlined experience.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings made while playing with the bonus amount are eligible for withdrawal. The bonus itself, however, remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To check on your withdrawal request, go to the settings and review your transaction history. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If you experience further delays, you can reach out to their care centre for assistance.

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