rummy go

rummy go App support

Contact
+91 4256252797

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to successfully log in. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection to ensure a strong signal is available. Wait for a stable connection and click 'send OTP' again if the initial attempt is unsuccessful. If you still don't receive the OTP, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If the number has changed, send your KYC details to customer support via email to facilitate the account transfer. This will help resolve the issue and enable you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the current app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This update should provide a smoother experience and resolve any previous issues.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you can only withdraw the money earned from gaming, excluding bonus amounts. This means you can withdraw your actual winnings, but not the bonus rewards you've received.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours for the payment to be processed.

Q4: Why is the bonus balance not being withdrawn?

You can only use the money earned from the bonus in your gaming account, and it cannot be withdrawn by anyone else. The funds earned by playing games with the bonus amount are withdrawable. This means you can withdraw those winnings, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot a failed withdrawal request, check your transaction history in the settings. If the funds are not visible, they should be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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