rummy go

rummy go App support

Contact
+91 6310918172

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number. Verification of the OTP (One-Time Password) will then complete the login process. You won't need to use a password or email for future logins.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for a proper connection to be established. If you don't receive the OTP, you can try clicking the send OTP option again. If the issue persists, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your phone number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to shift your account. This will help complete the transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app seamlessly. Once updated, you can enjoy the app's new features.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other similar apps. Withdrawals can only be made from the money earned through gaming activities, not from bonus rewards. The earned money is eligible for withdrawal, while the bonus is not.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through this app, including saving your Aadhar card, UPI information, and bank details. This will help facilitate a smooth process. A complete KYC profile is required to access the app's features.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, allowing for a completion time of 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay may impact the overall completion time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the funds are not added to your wallet account within 24 hours, you can contact their care centre for assistance.

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