rummy go

rummy go App support

Contact
+91 2693365407

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to complete the login process. This method eliminates the need for a password or email, allowing for easy access to your account.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," you can try again or reach out to the app's support system through live chat for assistance. If the issue persists, the support system can help resolve the problem.

Q3: What should I do if I am not able to log in with my old number?

To log in, use your active registered number. If your number has changed, send your KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and play without any problems. This should ensure a smooth and seamless gaming experience.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus earnings are non-withdrawable and can only be used for gaming purposes. You can only withdraw the money earned from actual gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details within this app. This includes saving your Aadhaar card, UPI information, and bank account details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in a relatively short time frame of 30 minutes to 3 hours. However, delays in payments can occur, requiring users to wait up to 24 hours. This can add an extra layer of time to the overall process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned in gaming activities can only be used within the platform, not withdrawn by others. It can be withdrawn once earned by playing games with the bonus. This means the bonus itself cannot be withdrawn, only winnings from it.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings, where you'll find information about your withdrawal request. If it's failing, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their customer care centre.

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