rummy go

rummy go App support

Contact
+91 7940638582

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP, click on "send OTP" again and wait for the allotted time to pass. If you're still unable to receive the OTP, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, submit your correct KYC (Know Your Customer) details through email to update your account. This will facilitate the transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you should be able to log in and play without any problems. This will ensure you have the most up-to-date experience.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, users can withdraw a minimum of Rs. 100, which is higher than in other similar apps. Withdrawals can only be made from earnings earned through gaming activities, and bonus amounts are non-withdrawable. This means users can only withdraw money they have earned through their gaming performance.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure you complete and submit all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours to complete. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can occur despite the app's overall speed and reliability.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming and is not available for withdrawal. Any winnings earned using the bonus can be withdrawn. The bonus itself, however, is non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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