rummy go

rummy go App support

Contact
+91 3399745449

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your phone to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To resolve the issue, first, check your internet connection and wait for a strong signal. If you don't receive the OTP after a reasonable time, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer. This will enable them to update your account accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once updated, you can enjoy the new features and improvements.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming, excluding bonus amounts. This means users can only withdraw the money they've earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed your Know Your Customer (KYC) details within the app. This includes linking your Aadhar card, UPI, and saving your bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete processes within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours for confirmation. This delay can be an exception to the otherwise quick completion times in the app.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus money for gaming and cannot withdraw it. Any winnings earned while using the bonus amount can be withdrawn. This means you can access the money you win, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot the issue, go to your account settings and check your transaction history. If your withdrawal request is not showing, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.

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