rummy go

rummy go App support

Contact
+91 0263169035

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number to receive an OTP for verification. Once verified, you can log in without needing a password or email. This convenient method simplifies the login process.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait until you receive a proper connection. If you don't receive the OTP after the expected time, you can try sending it again by clicking the "send OTP" option. If that still doesn't work, you can contact the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active number. If your number has changed, submit your correct KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve the issue efficiently.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version and can log in to play without any problems. Once updated, you should be able to log in and start playing the app smoothly.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawals are only possible for earned gaming money, not bonus rewards. This means users can access their hard-earned gaming income, but bonus amounts are non-withdrawable.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your Know Your Customer (KYC) details in this app, which includes saving your Aadhar card, UPI, and all bank details. This information is required for verification purposes. Saving this information will help facilitate a smoother and more secure experience in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can process transactions in as little as 30 minutes, but in some cases, it may take up to 3 hours. However, payment delays can also occur, requiring users to wait up to 24 hours for their transactions to be finalized. This delay can add an extra layer of uncertainty to the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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