rummy go

rummy go App support

Contact
+91 0459830616

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to quickly log in without needing a password or email. This convenient method allows you to easily access the app with just your mobile number.

Q2: What should I do if I am not getting OTP?

Check your internet connection and wait for a strong signal before proceeding. If you still don't receive the OTP, click on resend and wait again. If the issue persists, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using your active phone number. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and you'll be able to log in and play without any problems. This should get your app up to date and running smoothly.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. However, you can only withdraw earnings from gaming activities, not bonus rewards. This means the money collected as a bonus cannot be withdrawn.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card and linking your UPI as well as saving all relevant bank details. This step is necessary for completion.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow the process to take anywhere from 30 minutes to 3 hours. However, occasional delays in payments may cause users to wait for up to 24 hours. This wait time can be a drawback for those relying on timely transactions.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn, but any winnings earned with those funds are eligible for withdrawal. You can withdraw money won while using the bonus amount. This means the bonus itself remains locked, but any profits made are accessible.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.

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