rummy go

rummy go App support

Contact
+91 1209672577

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method allows you to access your account without needing a password or email.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and ensure you have a strong signal. If you still don't receive the OTP, try clicking the "send OTP" button again. If that doesn't work, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and play without any problems. This update should fix any issues you were experiencing with the app.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are limited to the money earned from gaming activities, and bonuses cannot be withdrawn. This means you can only cash out money you've won from playing games.

Q2: Is it necessary to do KYC for withdrawal?

You need to complete and submit your KYC details in this app, which includes saving your Aadhaar card, UPI, and all bank details. This information is required to proceed with the process. Please ensure all necessary details are accurately filled and saved in the application.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay can be a minor setback when compared to the overall efficiency of the app's services.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming and cannot be withdrawn. Any winnings earned using the bonus money can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry as the funds will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for assistance.

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