rummy go

rummy go App support

Contact
+91 6091779312

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number, then verify the OTP that is sent to you. This will securely log you in without requiring a password or email. Once logged in, you can access the app easily.

Q2: What should I do if I am not getting OTP?

To initiate the process, check your internet connection to ensure a strong signal is available. Once connected, click on 'send OTP' and wait for it to be sent successfully. If you don't receive the OTP, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will help resolve the issue promptly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This update should provide a seamless experience.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. This means you can only withdraw the money you've earned through gameplay, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details within the app. This includes saving your Aadhar card, setting up UPI, and adding all relevant bank details. This will ensure you can access and use the app fully.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app processes services quickly, but the overall time can vary from 30 minutes to 3 hours. However, payment processing may be delayed, requiring a wait of up to 24 hours in some cases. This delay in payment processing adds to the overall time spent using the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw the winnings earned from playing games with the bonus amount. Any funds earned from the bonus can be withdrawn as regular earnings.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you encounter further issues, you can reach out to their care centre for assistance.

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