rummy go

rummy go App support

Contact
+91 4434524505

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to access the account, eliminating the need for a password or email login. This allows for a convenient and easy login process.

Q2: What should I do if I am not getting OTP?

To start, ensure your internet connection is stable and strong. Wait for a confirmation signal after clicking the "send OTP" button. If you don't receive the OTP within the given time, you can contact the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If your number has changed, send your proper KYC details to the customer support through email to shift your account. This will help facilitate the account transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you'll need to uninstall the app from your device. Once uninstalled, download the latest version of the app, and you should be able to log in and play without any problems. This should get your app up to date and working smoothly.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only allowed for earnings from gaming, not bonuses. This means users can access their earned gaming funds but not the bonus amounts they have collected.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details. Ensuring these details are up-to-date and saved is a necessary step in our process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, a significant reduction from the initial 30 minutes. However, occasional payment delays can cause a wait time of up to 24 hours. This discrepancy may occur when processing payments.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn as winnings after playing games with the bonus amount. Any earnings from the bonus can be cashed out, but the bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to settings and review your transaction history. If the issue persists, your funds should be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their care centre.

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