rummy go

rummy go App support

Contact
+91 3438875628

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, and you'll be logged in without needing a password or email. This convenient method allows for easy access to your account.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection to ensure a strong signal. Wait for the OTP to be sent after clicking "send OTP," and if it's not received within the allotted time, you can reach out to the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate the account transfer. This will help resolve the issue and allow you to regain access.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Download the latest version of the app and you'll be able to log in and play seamlessly. This update should resolve any problems you were experiencing.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. You can only withdraw earnings from gaming activities, and bonus funds cannot be withdrawn. This means you can cash out the money you've earned through gaming, but not any additional bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details within this app, including saving your Aadhar card, UPI information, and bank details. This is a necessary step to ensure a smooth experience. Once submitted, your account will be fully registered and set up.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically allow for processing times between 30 minutes to 3 hours. However, occasional payment delays may occur, potentially requiring users to wait up to 24 hours. This delay can impact the overall processing time of the app's services.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used within the gaming platform and cannot be withdrawn by others. You can withdraw any winnings earned from playing games with the bonus amount. The bonus earnings themselves are non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you still have issues, you can reach out to their customer care centre for assistance.

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