rummy go

rummy go App support

Contact
+91 5956721087

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly without needing a password or email. This streamlined login process makes it easy to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection for a strong signal. Wait for the proper signal to come and then click on send OTP. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your active phone number. If the number has changed, send your KYC (Know Your Customer) details to the customer support system via email to facilitate the account transfer. This will help complete the account shifting process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This should fix any compatibility or update issues you were experiencing.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only applicable to the money earned from gaming, and not the bonus amount collected. The earned gaming money can be withdrawn, but the bonus amount remains non-withdrawable. ( edited to fit three-sentence requirement ) In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only applicable to the money earned from gaming. The earned gaming money can be withdrawn but the bonus amount remains non-withdrawable.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app, including your Aadhaar card, UPI, and bank account information. This information is necessary for the app to verify your identity and facilitate secure transactions. Saving your bank details and UPI will enable you to access and manage your accounts within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically enable a processing time of 30 minutes to 3 hours. However, payment delays can occur, requiring an additional wait of up to 24 hours. This can extend the overall wait time for users experiencing payment delays.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used for gaming purposes and cannot be withdrawn. It can be withdrawn as real money after winning a game with the bonus amount. This means you can't withdraw the bonus itself, only the winnings from games played with it.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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