rummy go

rummy go App support

Contact
+91 1199499359

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in seamlessly. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you're not receiving an OTP after clicking send, wait for a set time or use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the active phone number associated with your account. If the number has changed, send your updated KYC details to customer support via email to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and play the updated app without any problems. This should fix any compatibility issues and provide a smooth gaming experience.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to earned gaming funds and do not include bonus amounts. You can only withdraw the money you've earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To complete the onboarding process, please ensure you have uploaded all required KYC details, including your Aadhar card and bank information, within the app. Additionally, your UPI and bank details should be saved in the app for verification purposes. This will help us verify your identity and complete the registration successfully.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be processed. This delay is an exception to the usual swift and efficient service offered by the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their customer care centre for assistance.

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