rummy go

rummy go App support

Contact
+91 4698875312

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, which will securely authenticate your account. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, ensure your internet connection is stable and strong. If you still encounter issues, try clicking "send OTP" again. If you don't receive the OTP after the allotted time, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, log in with the active mobile number associated with it. If the number has changed, provide your updated KYC (Know Your Customer) details to customer support via email to complete the account transfer process. This will enable you to shift your account successfully.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the newly updated app. This should allow you to access the app without any further problems.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals are only possible for earnings from gaming and not for bonus amounts collected. Users can withdraw the money they've earned from gaming.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit your Know Your Customer (KYC) details within the app. This requires saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours. This delay is an exception to the typical speedy process offered by the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn. This means you can only withdraw funds you've won from playing games, not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If the request is failing, your money will be added to your wallet account within 24 hours. If it still doesn't resolve, you can reach out to their care centre for assistance.

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