rummy go

rummy go App support

Contact
+91 9030024608

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number. After entering your number, verify the OTP (one-time password) that will be sent to your phone. This secure method allows you to log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To resolve the issue, first, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP after the allotted time, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This should restore functionality and allow you to play the app smoothly.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other similar apps. Withdrawals are only possible for the money earned from gaming, not bonus amounts. This means you can only cash out the rewards you've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC (Know Your Customer) details in the app. This includes storing your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes, but may take up to 3 hours. However, there may be instances where payment processing is delayed, requiring a wait of up to 24 hours. This delay can impact the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming and cannot be withdrawn by anyone other than yourself. It can, however, be withdrawn separately from the winnings earned while using the bonus. This means you can keep your gaming earnings from bonus money and withdraw them separately.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.

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