rummy go

rummy go App support

Contact
+91 7529081348

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number. After submitting your number, verify the One-Time Password (OTP) sent to your phone. This secure method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after some time, click on send OTP again until you get a stable signal. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active phone number. If your phone number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve the issue and allow you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you need to uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, and bonuses cannot be withdrawn. This is a key feature that differentiates this app from others in the market.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are complete and submitted through the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process in this app is relatively fast and stable, taking between 30 minutes to 3 hours to complete. However, there may be delays with payments, which could extend the wait time to up to 24 hours in some cases.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but any profits made with it are available for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.

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