rummy go

rummy go App support

Contact
+91 4739205327

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your mobile number to gain access. This secure and convenient method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To initiate this process, first, ensure a stable internet connection and wait for a strong signal. If you don't receive the One-Time Password (OTP) after clicking send, you can reach out to the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your number has changed, provide your updated KYC (Know Your Customer) details to the customer support via email to transfer your account. This will assist in updating your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and try logging in again. This should allow you to easily access and play the newly updated app.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are only eligible for earnings earned from gaming activities, not bonus amounts. This means users can access their earned winnings but not any bonus rewards accumulated through the app.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details within this app, including saving your Aadhar card, UPI information, and all bank details. This will ensure a seamless experience. Your cooperation in providing accurate information is greatly appreciated.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay may affect the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned by playing games, but it's the money earned from those games, not the bonus itself. The bonus amount can be used to play games, but the funds earned from those games are what can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is delayed, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their customer care centre.

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