new rummy
new rummy
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This app is available for your device
new rummy
This app is available for your device
Contact
+91 6487939101
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the new rummy?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to log in securely without needing a password or email. This streamlined process allows for easy and convenient access.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is strong and stable. If you don't receive the OTP after sending a request, try using the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using the same active phone number. If the number has changed, please send your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will ensure a seamless transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and start playing the updated app. This should resolve any problems and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the new rummy?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. However, any bonus money collected cannot be withdrawn, only earnings from gaming activities. Withdrawals are limited to the money earned from participating in gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can extend this timeframe to up to 24 hours. This delay is a rare exception to the usual quick processing time.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings for gaming and cannot withdraw it. However, the actual winnings from playing games with the bonus can be withdrawn. This allows you to keep what you win, just not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to settings and check your transaction history to verify the status of your withdrawal request. If the request fails, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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