new rummy
new rummy
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This app is available for your device
new rummy
This app is available for your device
Contact
+91 3621915379
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the new rummy?
To log in, open the app and enter your registered mobile number. Then, verify the One-Time Password (OTP) sent to your number, which will securely authenticate you. This eliminates the need for a password or email login, providing a convenient and streamlined access method.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. Wait for a few seconds after clicking "send OTP" to receive the verification code. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your valid KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the issue and update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This will ensure you have the most current version and can access all its features.
Q1: What is the minimum withdrawal amount in the new rummy?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not the bonus amount collected. This means you can only cash out the rewards you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, which includes saving your Aadhaar card, UPI, and all bank details. This is a mandatory step to ensure a smooth and secure experience. All necessary information must be accurately entered and saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app offers fast and stable services, typically completing the process within 30 minutes to 3 hours. However, in rare cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay in payment is an exception to the app's generally quick turnaround times.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used within the gaming platform and cannot be withdrawn. It can, however, be withdrawn as winnings if you earn money by playing games with the bonus. This means the bonus itself is non-withdrawable, but winnings from it are.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings for any withdrawal requests that may be failing. If the issue persists, the funds should be added to your wallet account within 24 hours, but if not, you can contact the care centre for assistance. If you encounter any problems, you can seek help from their support team.
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