new rummy

new rummy App support

Contact
+91 6145400252

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The new rummy:

Q1: How to log in after installing the new rummy?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This method allows for password-free and email-free login, making it a convenient and easy process.

Q2: What should I do if I am not getting OTP?

To initiate the process, check your internet connection for a strong signal and wait for it to stabilize. If you don't receive the OTP, click "send OTP" again and wait for the specified time. If the issue persists, you can seek assistance from the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support via email to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you'll need to uninstall the app from your device and then download the latest version. Once you've done this, you should be able to easily log in and start playing the updated app. This will ensure you have the latest features and functionality.

Most Asked Questions Related To Withdraw In The new rummy:

Q1: What is the minimum withdrawal amount in the new rummy?

In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to the earnings from gaming, excluding bonus amounts. This means you can only withdraw money you've earned through gameplay, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration, please ensure you have submitted all required KYC details in the app. This includes saving your Aadhaar card, UPI information, and bank details. Filling out this information is necessary for a smooth and secure experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes or up to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay can hinder the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds are limited to gaming use only and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for assistance.

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