new rummy
new rummy
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This app is available for your device
new rummy
This app is available for your device
Contact
+91 9074360738
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the new rummy?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your phone to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure you have a strong internet connection. Wait for a proper signal and then click "send OTP" to receive the code. If the OTP doesn't arrive, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer. This will help complete the account update process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and access it without any problems.
Q1: What is the minimum withdrawal amount in the new rummy?
In this app, users can withdraw a minimum of Rs. 100, which is considered a higher withdrawal amount compared to other apps. Withdrawals are limited to the earnings from gaming activities, excluding bonus amounts. Bonus funds cannot be withdrawn, only the funds earned through gaming can be accessed.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI details, and all relevant bank information. Completion of these details is a necessary step in the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, but the processing time can vary from 30 minutes to 3 hours. However, occasionally payments may be delayed, resulting in a wait time of up to 24 hours. This delay can be frustrating, but it is an exception to the app's overall efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from gaming with the bonus amount can be withdrawn. This means you can use bonus winnings but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
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