new rummy
new rummy
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This app is available for your device
new rummy
This app is available for your device
Contact
+91 3817603790
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the new rummy?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to complete the login process. This eliminates the need for a password or email login, providing a convenient and secure way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP after sending a request, you can try again or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active account number. If the account number has changed, please send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve the issue efficiently.
Q4: You are getting blackout and the app is not opening?
To continue using the app, you'll need to uninstall it from your device. After uninstalling, download the latest version of the app to ensure you have the most up-to-date features. Once you've installed the latest version, you can log in and start playing.
Q1: What is the minimum withdrawal amount in the new rummy?
The app allows withdrawals of a minimum Rs. 100, a higher amount compared to other similar apps. Only earnings from gaming can be withdrawn, not bonus amounts. Players can access their earned money for withdrawal purposes.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your KYC (Know Your Customer) details in the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all required bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, delays in payment processing may occur, requiring a wait of up to 24 hours. This delay can sometimes add to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn. The bonus funds themselves remain separate and are not eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, your funds will be added to your wallet account within 24 hours. If you still encounter issues, contact their support centre for assistance.
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