new rummy
new rummy
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This app is available for your device
new rummy
This app is available for your device
Contact
+91 6633108302
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the new rummy?
To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This will securely log you in without the need for a password or email. Once verified, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal. If you still experience issues, click the "send OTP" button and wait for the allotted time. If you don't receive the OTP, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
If the login number has changed, please send your proper KYC details to the customer support system via email. This will assist with transferring your account. Alternatively, you can try logging in with your active number first.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and access the app without any problems. This should allow you to enjoy the app with the latest features and functionality.
Q1: What is the minimum withdrawal amount in the new rummy?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawals can only be made from the amount earned through gaming activities, not from collected bonuses. This means you can access your earnings from playing games, but not from any promotional bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, some users may experience payment delays, requiring a wait time of up to 24 hours for payment processing.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone other than yourself. You can withdraw the funds you've earned by playing games with the bonus amount. The bonus earnings are separate from the bonus amount itself, allowing you to withdraw your winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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