new rummy
new rummy
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This app is available for your device
new rummy
This app is available for your device
Contact
+91 8797832628
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the new rummy?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your phone to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send", try waiting a bit longer or reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. You can then log in and enjoy playing the updated app.
Q1: What is the minimum withdrawal amount in the new rummy?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals can only be made from earnings earned through gaming, and bonus funds are non-withdrawable. This allows users to access their earned rewards and cash them out.
Q2: Is it necessary to do KYC for withdrawal?
To complete your registration, please ensure all your Know Your Customer (KYC) details are uploaded and saved in the app. This includes linking your Aadhar card, UPI, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally process transactions within 30 minutes to 3 hours. However, payment delays can occur, resulting in a maximum waiting time of 24 hours. This delay is an exception to the typical quick processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is still pending, the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can seek assistance from their care centre.
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