new rummy
new rummy
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This app is available for your device
new rummy
This app is available for your device
Contact
+91 5528240922
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the new rummy?
To log in, open the app and enter your registered mobile number. This will trigger an OTP (one-time password) verification, which will log you in automatically. No password or email is required for login, making the process convenient and easy.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a strong internet connection. Click "send OTP" and wait for the code to arrive within the given time frame. If you don't receive the OTP, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and reinstall it. You should now be able to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the new rummy?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. withdrawals are only allowed for the money earned from gaming, and not for bonus amounts. This means you can withdraw your genuine earnings, but not any rewards or bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and uploaded in the app. This includes saving your Aadhaar card, UPI details, and bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow for quick processing, taking around 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay can happen occasionally, affecting the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings are exclusive to gaming use and cannot be withdrawn. Any money won while playing with the bonus can be withdrawn. This means the bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To investigate the issue, check your transaction history in the settings. If your withdrawal request isn't processed immediately, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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