new rummy
new rummy
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This app is available for your device
new rummy
This app is available for your device
Contact
+91 5156187304
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the new rummy?
After opening the app, enter your registered mobile number to initiate the login process. Verify the OTP (one-time password) sent to your number to complete the login. This streamlined process allows you to log in without the need for a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP, try clicking on "send OTP" again after a few moments. If you still don't receive the OTP, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email. This will facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Then, download the latest version from the app store. Once updated, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the new rummy?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. This means users can only withdraw their actual gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, which should include your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for the payment to be processed. This delay is an exception to the app's generally swift service.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned in gaming can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn by the player. The bonus funds themselves remain locked for gaming use only.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, the funds will be added to your wallet account within 24 hours. If you still encounter a problem, contact the care centre for assistance.
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