new rummy
new rummy
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This app is available for your device
new rummy
This app is available for your device
Contact
+91 8608815154
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the new rummy?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This process will securely log you in, eliminating the need for a password or email login. You can now easily access the app using this convenient method.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal and wait for a proper connection. After ensuring a stable connection, click on 'send OTP' and wait for the verification code to arrive. If you don't receive the OTP within the allotted time, use the app's support system for assistance through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play seamlessly. This update should fix any problems you were experiencing.
Q1: What is the minimum withdrawal amount in the new rummy?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, and not for bonus amounts. This allows users to redeem their hard-earned rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but some transactions may take longer due to delays. However, if payments are delayed, users may be required to wait up to 24 hours for resolution. Overall, the time frame for completing a transaction in the app ranges from 30 minutes to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. You can withdraw the funds earned from playing games with the bonus, but not the bonus itself. The bonus itself is non-withdrawable, only the winnings from it are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section to see if your withdrawal request is failing. If it is, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for further assistance.
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