new rummy
new rummy
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This app is available for your device
new rummy
This app is available for your device
Contact
+91 5565644676
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the new rummy?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, check your internet connection for a strong signal and wait for a few moments. If you don't receive the OTP, you can try clicking on "send OTP" again or seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number associated with it. If your number has changed, submit your updated KYC (Know Your Customer) documents to customer support via email to facilitate account transfer. This will help resolve any issues and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the app without any problems. Once updated, you can enjoy the app's new features and functionality.
Q1: What is the minimum withdrawal amount in the new rummy?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Only the money earned from gaming can be withdrawn, and not the bonus amount collected. This means users can only cash out their actual winnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes saving your Aadhar card, UPI, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, reducing completion time from 30 minutes to 3 hours. However, payment processing can be delayed, requiring users to wait up to 24 hours in some cases. This delay may extend the overall process beyond the initial 3-hour window.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are exclusive to gaming and cannot be withdrawn by anyone else. You can withdraw the winnings earned from playing games using the bonus funds. The bonus itself, however, cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If you encounter any issues, you can contact their care centre for assistance.
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