ludo empire®

ludo empire® App support

Contact
+91 3265904855

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The ludo empire®:

Q1: How to log in after installing the ludo empire®?

To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) to successfully log in. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To resolve the issue, first check your internet connection for a strong signal. If you still experience difficulties, wait for the OTP to be sent and if it doesn't arrive, you can contact the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the active number associated with it. If your number has changed, please submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app with ease. Once updated, you should be able to access the app without any problems.

Most Asked Questions Related To Withdraw In The ludo empire®:

Q1: What is the minimum withdrawal amount in the ludo empire®?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. The withdrawn amount can only be from earnings earned through gaming, not from bonus collections. Withdrawal of bonus money is not allowed.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration process, please ensure all your Know Your Customer (KYC) details are uploaded and saved in the app. This includes saving your Aadhaar card, UPI details, and bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings made by playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is still failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for assistance.

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