ludo empire®

ludo empire® App support

Contact
+91 1342116273

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The ludo empire®:

Q1: How to log in after installing the ludo empire®?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. Once verified, you can easily access the app without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance through the app's live chat support.

Q3: What should I do if I am not able to log in with my old number?

Try to log in with your current active number. If it has changed, submit your updated KYC details to the customer support system via email to facilitate account transfer. This will enable you to access your account successfully.

Q4: You are getting blackout and the app is not opening?

Uninstall the app from your device, and then download the latest version. This will allow you to log in and play the updated app without any issues. Once you've updated, you can easily access the app and start playing.

Most Asked Questions Related To Withdraw In The ludo empire®:

Q1: What is the minimum withdrawal amount in the ludo empire®?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus money cannot be withdrawn. This means you can only withdraw the money you've earned through gaming, not any bonuses received.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI account, and saving all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete a process in as little as 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This wait time is typically due to processing issues with payments.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount can be withdrawn. This restriction applies to the bonus money itself, not the winnings.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is pending, don't worry, the money will be added to your wallet account within 24 hours. If it still doesn't happen, contact the care centre for assistance.

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