ludo empire®
ludo empire®
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This app is available for your device
ludo empire®
This app is available for your device
Contact
+91 1190424011
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the ludo empire®?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your mobile number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first check your internet connection and wait for a strong signal. If you still don't receive the OTP, you can try re-sending it or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active mobile number. If the number has changed, send your updated KYC details to the customer support system via email to facilitate the account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. After uninstalling, download the latest version of the app, and then you can easily log in and start playing. This should fix any problems and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the ludo empire®?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawals are limited to earned gaming money, and bonus funds cannot be withdrawn. This means users can only access their winnings from gaming activities, not bonuses or promotions.
Q2: Is it necessary to do KYC for withdrawal?
You need to complete and submit your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours for resolution. This delays the overall completion time beyond the initial 3-hour timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn, subject to standard withdrawal terms. This means you can access the money won, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section for updates on your withdrawal request. If the funds don't appear within 24 hours, you can reach out to their care centre for assistance.
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