ludo empire®
ludo empire®
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This app is available for your device
ludo empire®
This app is available for your device
Contact
+91 3858027042
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the ludo empire®?
To log in, open the app and enter your registered mobile number. Verify the OTP received to secure your login. This method eliminates the need for a password or email, providing a convenient and hassle-free login experience.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you still have issues receiving the OTP, try clicking on "send OTP" again and wait for the allotted time. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active mobile number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and start playing the updated app. Once installed, you can access the app's features without any problems.
Q1: What is the minimum withdrawal amount in the ludo empire®?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only allowed for earnings from gaming activities, not bonus amounts. Users cannot withdraw bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours. This delay is an exception to the typically efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earned in the gaming session is for gaming purposes only and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games using the bonus amount. This means the bonus itself is non-withdrawable, but winnings from it are.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings to see if the withdrawal request is failing there. If it is, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to the care centre for assistance.
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