ludo empire®
ludo empire®
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This app is available for your device
ludo empire®
This app is available for your device
Contact
+91 9161415448
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the ludo empire®?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Click "send OTP" and wait until the time limit is over. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your phone number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and start playing the newly updated app. This should fix any problems you were experiencing.
Q1: What is the minimum withdrawal amount in the ludo empire®?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned through gaming, not bonus rewards. This means users can't withdraw bonus funds, only the winnings from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To complete the onboarding process, please ensure you've uploaded and saved all required KYC details, including your Aadhar card, UPI information, and bank details, within the app. This information is necessary for verification and account setup. All fields must be accurately filled and submitted for a smooth and successful registration.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays can occur, potentially extending the wait time to up to 24 hours. This delay may be experienced in certain instances.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn for personal use by others. Any winnings earned from playing games with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings for any updates. If your withdrawal request is still pending, rest assured that the funds will be added to your wallet account within 24 hours. If you experience any further delays, you can reach out to their care centre for assistance.
We prioritize your convenience and security by offering a variety of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. This ensures seamless and worry-free transactions. Our state-of-the-art security measures protect your personal and financial information, allowing you to play with confidence and peace of mind. To provide an added layer of security, we use advanced encryption technologies to safeguard your data and prevent unauthorized access. Our systems are regularly updated and monitored to detect and prevent potential threats, ensuring that your transactions are always secure and protected. We also implement strict access controls and authentication protocols to verify your identity and ensure that only authorized individuals can access your account. This includes the use of strong passwords, two-factor authentication, and secure login processes. In addition, we maintain a secure and reliable infrastructure, with redundant systems and backups in place to ensure that our services are always available and accessible. This means that you can access your account and conduct transactions with ease, knowing that your information is safe and secure. By prioritizing your security and convenience, we aim to provide a trusted and enjoyable gaming experience. Whether you're playing for fun or competing for prizes, you can rest assured that your transactions and personal information are protected by our comprehensive security measures.
We take pride in providing a secure and user-friendly interface, ensuring that your gaming experience is both safe and enjoyable. Our flexible deposit and withdrawal methods include major credit cards, electronic wallets, and cryptocurrency options, making transactions fast and hassle-free. Additionally, our dedicated customer support team is available 24/7, 365 days a year, to assist you with any questions or issues you may encounter. Whether you need help with a deposit, withdrawal, or have a technical query, our team is always ready to provide prompt and effective support.