ludo empire®

ludo empire® App support

Contact
+91 6869344892

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The ludo empire®:

Q1: How to log in after installing the ludo empire®?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely log in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To start, ensure you have a stable internet connection with a strong signal. If you still can't receive the OTP, try clicking on "send OTP" again and wait for the allotted time. If the OTP doesn't arrive, use the app's support system by live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date version. Once updated, you can log in and start playing.

Most Asked Questions Related To Withdraw In The ludo empire®:

Q1: What is the minimum withdrawal amount in the ludo empire®?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus funds cannot be withdrawn. This allows you to cash out your actual gaming earnings.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card, UPI credentials, and all related bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, which can extend the wait time to up to 24 hours. This delays the overall completion of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn as real funds once you've earned money by playing games with the bonus amount. This allows you to convert the bonus into actual winnings.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if there's a problem with your withdrawal request. If the request is pending, don't worry, the funds will be added to your wallet within 24 hours. If you experience any further issues, you can contact their customer care centre for assistance.

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