ludo empire®

ludo empire® App support

Contact
+91 0186456085

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The ludo empire®:

Q1: How to log in after installing the ludo empire®?

To log in, open the app and enter your registered mobile number, then verify the OTP (one-time password) that is sent to your phone. This will securely log you in without requiring a password or email. The mobile number verification process provides a convenient and easily accessible login method.

Q2: What should I do if I am not getting OTP?

To resolve this issue, first, check your internet connection to ensure a strong signal. If you still don't receive the OTP after clicking "send," you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, email your updated KYC details to customer support to help transfer your account. This will enable a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and start playing the updated app. Once updated, you can access the app without any further issues.

Most Asked Questions Related To Withdraw In The ludo empire®:

Q1: What is the minimum withdrawal amount in the ludo empire®?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, only earnings from gaming can be withdrawn, with bonus funds remaining inaccessible. The withdrawn amount consists of money earned through gaming activities only.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that your Know Your Customer (KYC) details are fully completed and uploaded within the app. This includes linking your Aadhar card, UPI, and saving all required bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process in this app typically takes 30 minutes to 3 hours due to its fast and stable services. However, there may be instances where payment delays occur, requiring a wait time of up to 24 hours. This delay affects the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used within the gaming platform and cannot be withdrawn by anyone else. It can be withdrawn once you've earned money by playing games with the bonus amount. This means the bonus earnings are separate from the withdrawable funds.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is pending, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.

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