ludo empire®

ludo empire® App support

Contact
+91 7439582886

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The ludo empire®:

Q1: How to log in after installing the ludo empire®?

To log in, open the app and enter your registered mobile number. Verifying the OTP that follows will securely authenticate you. This method eliminates the need for a password or email login credentials.

Q2: What should I do if I am not getting OTP?

First, check your internet connection for a strong signal. Wait for a few seconds after clicking "send OTP" to allow the code to be sent. If you don't receive the OTP, use the app's support system, accessible through live chat, for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using your original active number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, which should resolve the problem. After the update, you can log in and start playing the app without any issues.

Most Asked Questions Related To Withdraw In The ludo empire®:

Q1: What is the minimum withdrawal amount in the ludo empire®?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawals are only permitted for earnings from gaming activities, not bonus amounts. This means you can only withdraw the money you've earned from playing, not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your Know Your Customer (KYC) details in the app, including saving your Aadhaar card, UPI, and bank account information. This will ensure a smooth and secure experience. All required details must be accurately filled out to successfully complete the KYC process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays may occur, potentially taking up to 24 hours to resolve. This can result in a longer overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used for gaming purposes and cannot be withdrawn for personal use. Any winnings generated from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to settings and check your transaction history to see if your withdrawal request is failing. If so, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre for further help.

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