ludo empire®

ludo empire® App support

Contact
+91 9297688021

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The ludo empire®:

Q1: How to log in after installing the ludo empire®?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, and you're logged in without needing a password or email. This convenient method makes logging in quick and easy.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP, click on send again and wait for the allotted time. If the issue persists, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using your active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the current app from your device. Once uninstalled, download the latest version of the app, and you should be able to log in and start playing without any problems. This should update your app to the latest version and resolve any compatibility issues.

Most Asked Questions Related To Withdraw In The ludo empire®:

Q1: What is the minimum withdrawal amount in the ludo empire®?

The app allows a minimum withdrawal of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earned gaming money, not from bonus collections. This means users cannot withdraw bonus money accumulated.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and stored within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays may occur with payments, requiring a wait of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used in your gaming account and cannot be withdrawn. This means you can use the bonus funds to play games, but the winnings from those games can be withdrawn. The bonus earnings themselves, however, remain locked in your gaming account.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.

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