ludo empire®
ludo empire®
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This app is available for your device
ludo empire®
This app is available for your device
Contact
+91 1674244166
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the ludo empire®?
To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password). Verify the OTP to securely access your account. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, ensure your internet connection is stable and strong. If you still encounter issues, click "send OTP" and wait for the allotted time. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, update your KYC details and send them to the customer support through email to facilitate the account transfer process. This will enable the customer support to complete the account shift efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated version without any problems. This should allow you to access the app and start playing as usual.
Q1: What is the minimum withdrawal amount in the ludo empire®?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible from earned gaming funds and not from bonus collections. This means you can only withdraw the money you've earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes or up to 3 hours. However, payment delays can occasionally occur, requiring users to wait up to 24 hours for the transaction to be processed. This delay can add to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw the actual winnings earned from playing games with the bonus amount. The bonus funds themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and wait for up to 24 hours for the withdrawal to be processed into your wallet account. If it doesn't show up, you can reach out to their care centre for assistance.
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