ludo empire®
ludo empire®
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This app is available for your device
ludo empire®
This app is available for your device
Contact
+91 5170949711
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the ludo empire®?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the one-time password to securely log in. This method eliminates the need for a password or email login, making it easy to access your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and ensure a strong signal. If you still don't receive the OTP, click "send OTP" again and wait. If the issue persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number associated with it. If the number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any issues and ensure a seamless shift to the new account.
Q4: You are getting blackout and the app is not opening?
You need to uninstall the app from your device. Then, download the latest version of the app, and you'll be able to log in and start playing again. This update should resolve any issues you were experiencing.
Q1: What is the minimum withdrawal amount in the ludo empire®?
In this app, you can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawals are only possible for money earned from gaming, not from bonus rewards. You cannot withdraw bonus money, only the amount won through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes storing your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This delay is an exception to the usual quick turnaround time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn personally. Any winnings earned from playing games using the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the problem persists, rest assured that the money will be added to your wallet account within 24 hours. If it still doesn't appear, contact their care centre for further assistance.
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