ludo empire®
ludo empire®
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This app is available for your device
ludo empire®
This app is available for your device
Contact
+91 3855077977
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the ludo empire®?
To log in, open the app and enter your registered mobile number to receive a verification code. Then, verify the One-Time Password (OTP) to complete the login process. After this, you can access the app without needing a password or email login credentials.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you don't receive the OTP after sending, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support team for assistance with transferring your account. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest version. This should allow you to easily log in and enjoy the updated app. Once installed, you can access the app without any problems.
Q1: What is the minimum withdrawal amount in the ludo empire®?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earned gaming money, excluding bonus amounts collected. This means users can only withdraw the money they have earned through gaming, not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC (Know Your Customer) details within the app, including saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours. However, occasional payment delays can cause wait times of up to 24 hours. This delay is a rare exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned through gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings for any issues with your withdrawal request. If it's pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At our platform, the safety and security of our users' transactions are our top priority. We offer a range of secure deposit and withdrawal methods, including credit cards, electronic wallets, bank transfers, and cryptocurrencies. This ensures that all transactions are fast and complication-free. Our commitment to security is unwavering, with multiple layers of protection in place to safeguard our users' account information and transaction data. Furthermore, we understand that sometimes issues can arise, which is why we have a dedicated 24/7 customer support team ready to assist you with any questions or concerns you may have. Our support team is comprised of experienced professionals who are knowledgeable about our platform and can provide personalized assistance to help resolve any problems you may encounter. Whether you need help with a transaction, have a question about our services, or are experiencing technical difficulties, we are here to support you every step of the way.
At ludo empire®, our commitment to excellence extends beyond our wide range of games. We also prioritize exceptional customer service, available 24 hours a day, 7 days a week. Our friendly and experienced team is dedicated to resolving any issues or answering any questions you may have, through multiple channels. We offer real-time chat support, email assistance, and phone support to ensure that you receive the help you need, whenever you need it. Our customer service team is passionate about providing a seamless and enjoyable experience for all players. We understand that every player's needs are unique, and we strive to tailor our support to meet your individual requirements. Whether you need help with a game, have a question about our policies, or simply want to share your feedback, we're here to listen and assist. At ludo empire®, we're committed to creating an unparalleled online casino experience that puts the player at the center of everything we do. We believe that a fun and engaging gaming environment is built on a foundation of trust, reliability, and customer satisfaction. That's why we're dedicated to providing a safe, secure, and enjoyable gaming experience for all our players. Join us today and discover a world of excitement, entertainment, and thrilling opportunities, backed by our exceptional customer service and commitment to excellence.