ludo empire®

ludo empire® App support

Contact
+91 8887708121

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The ludo empire®:

Q1: How to log in after installing the ludo empire®?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the One-Time Password to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, ensure your internet connection is stable and strong. Wait for a few moments after clicking the "send OTP" button to allow the code to be sent. If you still don't receive the OTP, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active number. If your number has changed, submit your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve the issue and shift your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you'll need to uninstall the current app from your device. Once uninstalled, download the latest version of the app, and you should be able to log in and play without any problems. This update should resolve any issues you were experiencing with the previous version.

Most Asked Questions Related To Withdraw In The ludo empire®:

Q1: What is the minimum withdrawal amount in the ludo empire®?

In this app, users can withdraw a minimum of Rs. 100, which is a higher threshold compared to other apps. However, bonus earnings are non-withdrawable and can only be redeemed as a bonus or used to enhance gaming experience. Withdrawals are limited to earnings from gaming activities, not bonus collections.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be completed. This delay can be frustrating for users expecting immediate processing.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their customer care centre for further assistance.

Similar apps

Ratings and reviews