ludo empire®

ludo empire® App support

Contact
+91 3872081668

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The ludo empire®:

Q1: How to log in after installing the ludo empire®?

To log in, open the app and enter your registered mobile number. You will then receive an OTP (One-Time Password) to verify and complete the login process. Once verified, you can access the app without needing a password or email.

Q2: What should I do if I am not getting OTP?

To resolve the issue, check your internet connection for a strong signal before proceeding. If you still encounter problems, wait for the OTP to be sent and if it times out, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

If you're experiencing issues logging in, try using your active phone number. If you've changed numbers, send your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer. This will help resolve the login issue.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app. This should allow you to access the latest features and gameplay.

Most Asked Questions Related To Withdraw In The ludo empire®:

Q1: What is the minimum withdrawal amount in the ludo empire®?

The app allows users to withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, and bonus collected funds cannot be withdrawn. Users can only cash out the money they have earned from participating in games.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details within the app, including saving your Aadhar card, UPI ID, and bank details. This information is essential for the registration process. Ensure you accurately enter and save all necessary details for a smooth and successful application.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the app's otherwise efficient service.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used within the gaming platform and cannot be withdrawn by others. You can withdraw any winnings earned from playing games using the bonus funds.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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