lucky star casino

lucky star casino App support

Contact
+91 4778324530

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The lucky star casino:

Q1: How to log in after installing the lucky star casino?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access the account. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To initiate this process, check your internet connection and ensure a strong signal is available. After verifying your connection, click "send OTP" and wait for the code to be sent. If you don't receive the OTP within the given time, use the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If your number has changed, please submit your updated KYC details to our customer support team via email to facilitate the account transfer. This will ensure a smooth transition of your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can easily log in and access the newly updated app. This should restore your ability to play the app smoothly.

Most Asked Questions Related To Withdraw In The lucky star casino:

Q1: What is the minimum withdrawal amount in the lucky star casino?

In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Only earnings from gaming can be withdrawn, and bonus amounts are not eligible for withdrawal. Users can withdraw the money they've earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To complete the onboarding process, you must submit your KYC details in this app, which includes saving your Aadhaar card, UPI information, and bank account details. This is a necessary step to ensure a smooth and secure experience. Please ensure all required information is verified and saved correctly within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process in this app typically takes 30 minutes to 3 hours to complete due to its fast and stable services. However, payment delays can occur, resulting in a wait time of up to 24 hours in some cases. This can affect the overall duration of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If it is, rest assured that the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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