khelplay
khelplay
Share
Add to wishlist
This app is available for your device
khelplay
This app is available for your device
Contact
+91 3972749329
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the khelplay?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection for a strong signal. If you still encounter problems sending OTP, wait a short period and try again. If you don't receive OTP, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system to facilitate account transfer. This will help complete the transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and start playing the updated app. This should fix any problems you were experiencing.
Q1: What is the minimum withdrawal amount in the khelplay?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are limited to the money earned from gaming activities, and bonus amounts cannot be withdrawn. This means users can only redeem their winnings, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, including saving your Aadhar card, UPI information, and bank details. This will ensure a smooth and secure experience. Your cooperation in providing these necessary details is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes, but can also take up to 3 hours. However, there may be delays in payment processing, requiring a wait of up to 24 hours. This can extend the overall processing time beyond the typical 30-minute to 3-hour timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned in gaming can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn by the player. The bonus funds themselves remain locked for gaming use only.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is denied, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.
At the heart of everything we do is the satisfaction of our customers. To ensure their complete satisfaction, we provide 24/7 customer support, available to assist with any questions or concerns that may arise. Our dedicated team is always ready to help, ensuring that our customers receive the best possible experience. By joining khelplay, you'll be immersed in an unparalleled world of entertainment and lucrative opportunities. With our comprehensive support system, you'll have access to a wide range of resources and tools designed to help you succeed. Whether you're seeking answers to technical questions or need guidance on how to maximize your earnings, our expert team is here to help. At khelplay, we're committed to creating an environment that is both enjoyable and profitable. Our customer-centric approach is designed to provide you with a seamless and stress-free experience, allowing you to focus on what matters most – achieving your goals and maximizing your potential.
At khelplay, we take pride in offering more than just games. Our robust security measures and flexible payment options, including credit/debit cards, electronic wallets, and cryptocurrencies, ensure fast and secure deposits and withdrawals. This means you can focus on your gaming experience without worrying about the technicalities. Our customer support team is always available to help you with any questions or concerns you may have. You can reach out to us 24/7 through our live chat, email, or phone, and we'll respond promptly to address any issues or concerns you may have. Whether you need assistance with a deposit, withdrawal, or have a question about our games, we're here to help. Our commitment to customer satisfaction is unwavering, and we strive to provide a seamless and enjoyable experience for all our players. With our reliable and secure payment options, you can play with confidence, knowing that your transactions are protected and your personal information is safe.